Scott Spiro Blog

Scott Spiro speaks at the panel podium

On September 23rd, 2008 I had the opportunity to speak at a joint event sponsored by the Los Angeles Chamber of Commerce, Adobe, Premiere Global Services,and UCLA Extension. The event was held at the UCLA Faculty Center on campus.  Focusing on new web 2.0 technologies, the panel featured representatives from Adobe, IBM, UCLA Extension, CSG and Sapient. The event was well received with over 200 attendees. It was very interesting to see how these folks were leveraging Web 2.0 technologies to enhance the on-line user experience in a variety of ways. Adobe’s focus was on their Adobe Connect Pro product line. IBM discussed how Web 2.0 technologies were utilized by their internal HR department to provide a portal for internal company use. I spoke about CSG’s upcoming initiatives to deliver a customer portal allowing our customers to manage their support tickets in real time and participate in current projects CSG is working on for their companies.

Event Attendees

After the event, a mixer was organized and both Mark Fitzpatrick and myself had the opportunity to meet many of the attendees that stopped by our booth. Thank you to Gary Patten at Premiere Global Services and everyone that made this event a success and we look forward to the next one.